Privacy Policy

At Hipona Sports, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and handle your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, and time zone. Additionally, as you browse the site, we collect information about the individual web pages or products that you view and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number.

How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the site, including:

  • Processing your payment information.

  • Arranging for shipping from our US-based fulfillment center.

  • Providing you with invoices and order confirmations.

  • Communicating with you and screening orders for potential risk or fraud.

Payment Processing and Security

To ensure the highest level of security for your financial transactions, Hipona Sports exclusively supports payments through PayPal. We do not store, process, or have access to your credit card numbers or sensitive financial details on our servers. All payment transactions are handled securely by PayPal’s encrypted platform. We encourage you to review PayPal’s Privacy Statement to understand how they manage your transaction data.

Sharing Your Personal Information

We share your personal information with third parties to help us use your information as described above. This includes:

  • Service Providers: To power our online storefront.

  • Logistics Partners: To ensure your orders are dispatched efficiently from our Massachusetts warehouse to your US address.

  • Compliance: To comply with applicable laws and regulations or to protect our rights.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of certain states or regions with specific data protection laws (such as the CCPA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email or at our corporate office:

  • Email: support@hiponasports.com

  • Corporate Address: Calle Moore 784, Iquitos, Peru

  • US Operations Support: 15 Southwest Park, Westwood, MA 02090